Privacy Policy
Last Updated and Effective as of: April 13, 2020
1. Introduction
This privacy policy is for The Unicorn Mothership.
Theunicornmothership.com is operated by The Unicorn Mothership, (hereinafter, “we”, “our” or “us”). We respect your privacy and are committed to protecting your information. The privacy policy below discloses our practices regarding information collection and usage solely for the website located at www.theunicornmothership.com.
The Unicorn Mothership, Eline Van Audenaerde, Gentstraat 3/b, 9041 Oostakker, Belgium VAT BE 0634.976.648 is committed to preserving the privacy of every visitor to its Website. Please read this privacy policy to understand how we use and protect the personal information that you provide to us. All references in this privacy policy: to the “Website” refer to this website; to “we”, “us” and “our” refer to The Unicorn Mothership; and to “you” and “your” are to you, the visitor.
By registering on this Website or by sending an email to us, you consent to the collection, use and transfer of your information under the terms of this privacy policy.
This privacy policy aims to give you information on how we collect and process your information through your use of this website, including any data you may provide through this website when you use our Service or contact us using the contact information below.
2. GDPR
The EU General Data Protection Regulation (GDPR) effective from May 2018 gives all EU citizens more rights and protections for their personal data, to minimise the possibility of theft and fraud. These regulations include provisions for the following areas:
• The right to be informed: Organisations must publish a privacy notice, in addition to explaining transparently how they use this personal data.
• The right of access: Individuals will have the right to demand details of any of their data that an organisation may hold. This information must be provided within one month of request at no charge to the individual. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
• The right to rectification: If a person’s data is incorrect or incomplete, he or she has the right to have it corrected. If the organisation that holds the information has passed any of that information to third parties. The company must inform the third party of the correction and inform the person which third parties have their personal data.
• The right to be forgotten: A person may request the removal of his or her personal data in specific circumstances.
• The right to restrict processing: Under certain circumstances, an individual can block the processing of his or her personal data.
• The right to data portability: A person can access their data for their own use anywhere they prefer.
• The right to object: A person can object to the use of their personal data for most purposes.
CALIFORNIA PRIVACY
If you are a California resident this section applies to you. Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personally identifiable information, such as name, email address and mailing address and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, please contact us at bridge@theunicornmothership.com. If you do not want your personally identifying information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by sending an email to us at bridge@theunicornmothership.com.
CROSS BORDER TRANSFERS
Our website is maintained in the EU. If you are visiting from the regions with laws governing data collection and use that may differ from those in the EU, please note that you may be transferring your information to the EU and in other regions around the world. You freely and specifically give us your consent to export and use your information within the EU and in other countries as specified in this Privacy Policy. You understand that data stored in the EU may be subject to lawful requests by the courts or law enforcement authorities in the EU.
If you are situated in the EU, whenever we transfer your personal data to processors outside of the EU, we ensure appropriate and suitable safeguards are used in such transfer.
3. Our role and responsibilities as controller
ROLE
The Unicorn Mothership is the controller and responsible for your personal data (collectively referred to as “The Unicorn Mothership”, “TUM”, “we”, “us” or “our” in this privacy notice).
The Unicorn Mothership is situated in the EU and complies with the GDPR law as described in point 2.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details below.
CONTACT DETAILS
Our full details are:
The Unicorn Mothership
Eline Van Audenaerde
Gentstraat 3/b, 9041 Oostakker
Belgium
VAT BE 0634.976.648
Our email address is bridge@theunicornmothership.com.
Our postal address is The Unicorn Mothership, Eline Van Audenaerde, Gentstraat 3/b, 9041 Oostakker, Belgium.
You have the right to make a complaint at any time at your local Supervisory Authority, also if you are located outside of the EU. We would, however, appreciate the chance to deal with your concerns before you approach your local Supervisory Authority so please contact us in the first instance.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
To exercise your rights, please contact us at bridge@theunicornmothership.com.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
PROVISION OF PERSONAL DATA AND FAILURE TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we will not be able to provide services to you.
4. How we collect data
Your provision of your personal information to us is completely voluntary. “Personal information” is information that can specifically identify you. We do not collect personal information unless you submit that information to us. Categories of personal information we may collect include:
Identity Data, which includes name or other similar identifiers.
Contact Data, which includes address, email address and telephone numbers.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, email or otherwise. This includes personal data you provide when you:
apply for our products or services, including services we host on other platforms such as Mailchimp, Convertkit, Thinkific;
create an account on our website;
sign up as member on our website;
subscribe to our service or publications;
request marketing to be sent to you;
enter a competition, promotion or survey; or
give us some feedback.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.
Third parties and social networking services. We may receive personal data about you from various third parties as set out below:
analytics providers such as Google based outside the EU.
advertising networks based inside or outside the EU; and
search information providers based inside or outside the EU.
Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside or outside the EU.
ABOUT THIRD-PARTY LINKS AND SOCIAL NETWORKING SERVICES
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
The Website may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Website, we are doing so merely as an accommodation and, like you, are relying upon those third-party services to operate properly and fairly.
You should be aware that information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others. We are unable to control such uses of your information, and by using such services you assume the risk that the information provided by you may be viewed and used by third parties.
5. Information we may collect from you
We may collect and process the following data about you:
Information that you provide when you fill in forms on our site, such as your name, age, address, email address, sex, ethnicity, and phone number. One of the purposes of collecting this data is to ensure we are a representative organisation. We may also ask you for information when you purchase products (“Products”) from our site, register for our mailing list, access our chat forum and when you report a problem with our site.
Information about you such as your name, address and contact details when you register for an event.
If you contact us, we may keep a record of that correspondence.
We or our agents on our behalf may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of any transactions you carry out through our site and of the fulfilment of your orders (“Orders”).
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
6. Use of Information
(a) When you visit or register an account on the Website you may be asked to provide certain information about yourself including your name and contact details. We may collect additional information about you from emails or other correspondence that you send to us and we may also collect information about your usage of the Website.
(b) Your information will enable us to supply to you the information or services that you have requested by registering with us or by sending an email to us. We may also use your personal information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services. We will also use and analyse information collected so that we can administer, support, improve and develop our business.
(c) We may contact you in regard to various services and events operated and run by us and various services and events operated by third parties who are in partnership with us. This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
(d) We may contact you by post or, if you have agreed, by telephone, SMS text message or by e-mail. If you change your mind about being contacted in the future, please let us know by emailing us at bridge@theunicornmothership.com.
(e) If we enter into some form of business arrangement your personal information may be disclosed to our new business partners or owners. Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.
(f) We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone posting any defamatory, obscene or otherwise illegal material onto the Website.
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We will also contact you about external industry events and news which is considered relevant by us, which fulfils our contractual obligation to you.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased products or services from us or if you provided us with your details when you registered for an event, contacted us on a business-relevant matter, entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any company outside The Unicorn Mothership for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by contacting us at bridge@theunicornmothership.com at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
7. Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes of performing a contract with you or where it is necessary to your legitimate interests or where it is necessary to our legitimate interests.
Internal Third Parties
Other companies hired by The Unicorn Mothership who may be based outside the EU and provide IT and system administration services and undertake leadership reporting.External Third Parties (who might be based outside the EU)
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
8. Storage of Information
(a) The information you provide to us will be held on our computers. We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will only retain your information for a reasonable period or for so long as either you or legislation permits.
(b) If your personal information changes, please advise us of the relevant changes as soon as possible by emailing us at bridge@theunicornmothership.com.
DATA SECURITY
We have put in place appropriate security measures to prevent information about you from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed; however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. We have put in place procedures to deal with any suspected data breach that will affect you and will notify you and any applicable regulator of a breach where we are legally required to do so.
DATA RETENTION
We will only retain your information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for your information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements.
9. Cookies
(a) Cookies are small amounts of information which we may store on your computer when you log on to the Website. Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor Website traffic and to personalise the content of the Website for you.
(b) You may set up your computer to reject cookies by altering the settings in your internet browser. The details of this process vary from browser to browser but it is a simple process and easy to follow. If your computer is set to reject cookies you may not be able to use certain features on our Website.
10. Changes to our Privacy Policy
We reserve the right, at our discretion, to change, modify, add, or remove portions from this privacy policy at any time. However, if at any time in the future we plan to use your information in a way that materially differs from this privacy policy, we will post such changes here or email you. We encourage you to periodically review the website for the latest information on our privacy practices. You are bound by any changes to the privacy policy when you use the website after such changes have been first posted.
11. Contact
All comments, queries and requests relating to our use of your information are welcomed and should be e-mailed to us at bridge@unicornmothership.com.
12. Access to your personal information
You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.
Please address requests to bridge@theunicornmothership.com
13. Users 18 and under
Our Website is designed for those 18 years of age and older. We do not knowingly collect information from anyone under the age of 18 (or such other age as may be restricted under local law). If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records.
If you are aged 18 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information to our website. Users without this consent are not allowed to provide us with personal information.